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To achieve a sustainable service relationship with municipal customers by addressing customers concerns in a manner that seeks to resolve the matter promptly. |
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To bill the services according to the services provided to a property whereby customer is then responsible for the payment of the said bill. |
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To provide a financial support and access to basic services to the previously disadvantage communities through a subsidy on free basic services. |
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To balance all control accounts on a monthly basis to ensure correct billing. |
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To collect all moneys due and payable to the municipality for service rendered. |
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The right to restrict, disconnect or terminate services due to non-payment of the full account on the due date or failure to make proper arrangement to for payment of arrear debt. |
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To appoint a professional debt collection agency to collect on behalf of the municipality all moneys that are due and payable for service rendered. |
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To prepare a Multi year Operational and Capital Budget. |
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To prepare the Financial Statements in time according to GRAP |
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To administer all assets to be in line with the Asset Management Policy. |
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Payment of all creditors within 30 days after rendering of goods and services. |
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To reconcile all expenditure and revenue transactions and to keep record thereof. |
